In a legal sense, a product is defective or faulty if it is not as safe as any reasonable person would expect. Your rights as a consumer are protected in The Consumer Protection Act 1979 which covers all consumer goods, including goods in the workplace and engine/car parts.
With today’s quality control methods you would expect to buy a product and be confident in its quality. Unfortunately this is not always the case. Sometimes products are supplied and do not meet normal expectations or standards, often causing upset or injury.
Our Personal Injury team are here to help when these situations arise. They have experience acting for clients in a variety of situations. For example, a claim can be made in respect of a faulty set of instructions supplied with a product which, when followed, caused the item to malfunction or break and injury to be caused. A claim can also be made if a product isn’t fit for purpose, for example buying a child aged one month a present that has a guidance of 0-6 months but then finding the item has small parts which are considered a choking hazard and which subsequently cause the child an injury.
To bring a claim, you do not need to have purchased the product yourself. You can still make a claim if you have been injured by using a product that was given to you or if you were injured by someone else using it.
If you think you may have been injured as a result of a faulty product then contact our team now. Alternatively, use our compensation calculator to find out how much your claim may be worth.