There are around 10 million disabled people in the UK. There are many different types of disability which broadly include:

  • sight impairments
  • hearing impairments
  • physical / mobility impairments
  • mental ill health
  • learning disabilities

Some people have more than one disability; some have disabilities that cannot be seen.

As part of a major refurbishment programme at our Clacton office improvements have been made with a view to meeting the needs of as many clients as possible, but in particular, our disabled clients. You can read more about the improvements we have made here.

To complement the improvements in Clacton and the facilities we already have at our Colchester office the Directors of TSP arranged Disability Awareness Training for all staff. The training was intended to enable participants to explore their attitudes to disability and to understand the different types of disability.

The training was led by Steve Shears who delivers training on behalf of Headway Essex, a charity supporting people with brain injuries. Steve is a qualified psychotherapist. The training covered several areas including:

  • ‘How do we define disability?’
  • The ‘Social Model of Disability’ – the theory that it is society which disables rather than an individual’s impairment, and
  • Hidden disabilities

The training also challenged our staff to think about their attitudes towards disability and to ensure they understand how to meet the needs of our disabled clients, whatever their disability might be.

Throughout the training there were plenty of opportunities for discussion and for everyone to share their thoughts and experiences on the topics. Feedback from staff who attended included:

  • “I will be more aware of the need to assist others and think about their needs”
  • “I will keep in mind that some clients who attend the office to see may require assistance”

whilst others felt it was “interesting to hear the perspectives of others.”

Please do let us know when you book your appointment if you need to use the meeting room designed for wheelchair access or if you would like to use the induction hearing loop, or indeed if there are any other adjustments that we can make for you. We are confident that our staff will be willing and able to help all of our clients.

Induction Hearing LoopHearing_Loop

An induction hearing loop is designed to help those who have a hearing impairment, regardless of whether they use a hearing aid or not.

If you use a hearing aid that has a T setting then you can take advantage of the loop simply by switching to the T setting. For those who struggle to hear but don’t wear a hearing aid, or whose aid does not have a T setting, the loop has a hand held receiver that the user can put to their ear.