A number of the large firms that advertise for Personal Injury claims on the TV are not actually law firms but marketing companies. When you call one of these companies you will be put through to a call centre initially and your details may then be passed to a firm of solicitors that the marketing firm chooses. You have no control over which firm this might be or where in the country they may be based.

We would recommend that, whichever firm of solicitors you choose, you ensure that at least one of their solicitors is accredited by the Law Society as a Personal Injury specialist.