You should receive a response pack with the claim. You have 14 days to respond. You should seek advice as soon as possible. You can:

• do nothing, in which case it is likely the claimant can apply for Judgment in Default against you
• pay the amount of the claim (in full or part)
• admit the claim and ask for more time to pay (in full or part); and/or
• dispute (defend) the claim (in full or part)

If the claim is defended, further information is usually provided by each of the parties, after which the case is allocated by a judge to one of three case management tracks (small claims track, fast track or multi track).