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Jane joined the TSP Clinical Negligence team in 2008 as a Medical Claims Advisor. Her role is to assist the Clinical Negligence solicitors with the new enquiries that we receive, to consider the medical issues and to advise people who have concerns about the quality of care they, or a member of their family, have received.
Jane has a PhD in Pharmacology, which she gained whilst working in the pharmaceutical industry. She went on to become a freelance medical writer, preparing documents for clinical submissions, as well as papers and abstracts on a wide range of issues for scientific and medical journals.
Her work in the pharmaceutical industry and as a medical writer has given her a wide-ranging medical knowledge; she understands the pertinent medical issues and which questions to ask to enable the team to put together, on the client’s behalf, as strong a medical-based case as possible.
Jane says “a big part of what I do is to give advice about how to make formal complaints – this may be the first step an individual should take before a claim can be made and often helps them to understand better the care that they or their loved one has received. I encourage them to ask very specific questions so that their specific concerns are addressed. Often the response to their complaint can be sufficient to allay their fears about the allegations of poor care. However, once they have received written responses to their questions, we can consider whether the care appears to have been poor and, if so, whether there is a claim that we can take forward on their behalf.”
To find out more about the Clinical Negligence services that TSP can offer click here.
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